Service mission: rapid, decisive, accurate, thoughtful and thorough
Service aim: win customers’ satisfaction with service quality
Service efficiency: our maintenance staff will arrive at the site within 24 hours and start to repair the equipments when we received the notice from our customers not matter within warranty period or not.
Service principle: The product warranty period is 12 months. Within the warranty period, our company will offer maintenance service and spare parts which have to be changed due to their quality for free. For the spare parts which are not within the warranty period, we will only charge the cost price.
Our technicians will investigate the use condition of the equipments which are not within the warranty period at least three times in one year